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| 9.00-9.30 |
Registration |
| 9.30-9.45 |
Welcome and Kick Off |
| 9.45-10.30 |
What's Wrong with Hotel Technology?
If it ain't broke - don't fix it is often an attitude we experience in regards Hotel Technology. But this is attitude is no longer is acceptable especially as Technology plays such a vital part in not only running the business, but also attracting and keeping the right types of Guests. This Keynote Presentation will cover various Hotel Technologies to include: Cloud, BYOD, Big Data and Wi-FI
- Terence Ronson, Managing Director, Pertlink Limited
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| 10.30-10.45 |
Morning Coffee / Networking Break |
| 11.00-12.15 |
General Manager's Panel
General Managers are like the Captain of the Ship - steering the business on the right course, which today involves a lot of interaction with technology. The panel will discuss technology, how it helps and hinders them, and looking forward - how to develop a workable strategy which includes the rise and importance of Guest Facing Technologies, The Web and Social Media.
- Samir R. Wildemann, General Manager, The Okura Prestige Bangkok
- Brendan Daly, General Manager, Aloft Bangkok
- Michael Delargy, General Manager, Sheraton Pattaya Resort
- Bill Barnett, Managing Director, C9 Hotelworks Co., Ltd.
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Moderator: Terence Ronson, Managing Director, Pertlink Limited |
| 12.30-13.45 |
Lunch Break and Show Visit |
| 14.00-15.00 |
Operational Technology
Technology is critical to the success of the operation - and F&B is one area where we see the use of technology evolving with the arrival of mobile devices such as is being used for Menus, Wine Lists, Digital signage and Order taking. The panel will discuss the evolution of these, as well as other areas where Operational technologies are taking hold such as Reception.
- Khun Tarrat, CyberPOS Systems Ltd.
- Khun Somboon, Commanche Systems
- Harbans Singh, Managing Director, Ubiq Global Solutions
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Moderator: Terence Ronson, Managing Director, Pertlink Limited |
| 15.00-15.30 |
Afternoon Tea / Networking Break |
| 15.45-16.45 |
Guest Room Technology
Most technology investment - apart from infrastructure and operational system takes place in the Guest Room, and this panel will discuss how certain technologies are changing and making things easier for the guest as well as helping make the Hotel more attractive.
- Silvio Reales - VDA
- Terence Ronson, Managing Director, Pertlink Limited
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| 17.00-17.45 |
Wrap-up and Lucky Draw |
Remarks : Conducted in English |
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